Turnaround Times & Modifications
Our Turnaround time is usually 2-3 days for our track recording service, which means that you will receive a preview file for approval within that time period. Upon approval, please allow an additional 12 hours for us to upload the tracks to our servers for you to download. If you require a full band production the turnaround times can be slightly longer. We can give you an exact delivery date when you request your quote. If you have a specific deadline, please let us know and we will try our best to meet your requirements. Our turnaround times can be as quick as 2-3 hours, depending on the project. If your order is missing important information, we will contact you.
In some very rare cases we reserve the right to extend our turnaround time. For all of our services, we offer the first 2 modifications free of charge, any additional modification is charged at £20.00. Any additional costs will always be discussed with you beforehand. Modification requests must be provided within 4 days from the day we send you our preview.
All Our payments are made in Pound Sterling (GBP) via Worlpay (Visa Credit, Visa Debit, Mastercard Credit, Mastercard Debit, Visa Electron, Maestro, JCB), Paypal or bank transfer. Upon order we require a 50% deposit of the agreed total price. As soon as the parts are done we will send you a rough mp3 mix with the recorded parts for your approval. If you are happy with the result we will then send you another payment request for the outstanding amount. Upon receipt we will upload all of the uncompressed audio files for you to download.
Monies that remain outstanding by the due date will incur late payment interest at the rate of 2% above the prevailing Bank of England’s base rate on the outstanding balance until such time as the balance is paid in full and final settlement. We reserve the right to seek recovery of any monies remaining unpaid sixty days from the date of invoice via collection Agencies and/or through the Small Claims Court in the event that the outstanding balance does not exceed £3000. In such circumstances, you shall be liable for any additional administrative and/or court costs.
Returned cheques will incur a £25 charge to cover banking fees and administrative costs.
You will be able to preview an mp3 file with your tracks before you commit to buy them, making our service risk-free. With each track we you will receive 2 free-of-charge modifications, to make sure you are satisfied with the recordings.
Minimum 7 days notice of cancellation required. We reserve the right to keep 20% of the agreed total to cover any subsequent expenses.
Work For Hire
OnlineSessions.co.uk agrees that all work created for the client shall be regarded as “work for hire”. OnlineSessions.co.uk allows the client all rights to the results of OnlineSessions.co.uk’s services and grant the client exclusive right to copyright any Performances and Masters incorporating OnlineSessions.co.uk’s performances under the client’s name.
Intellectual Property Rights
The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.
We are committed to protecting your privacy. Authorised employees within the company on a need to know basis only use any information collected from individual clients. We constantly review our systems and data to ensure the best possible service to our clients. Parliament has created specific offences for unauthorised actions against computer systems and data.
We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this company will only be in connection with the provision of agreed services and products.
Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.
The laws of England and Wales govern these terms and conditions. By accessing this website and using OnlineSessions.co.uk’s services you consent to these terms and conditions and to the exclusive jurisdiction of the English courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the company.
Notification of Changes
We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.
If you have any concerns about material which appears on our site, please contact firstname.lastname@example.org.
Thank you for visiting our site.
Company No. 08010749